Customer Service Office is now located at:Shelby County Building (within the License Office) 19220 Hwy 280 East, Suite 101, Birmingham, AL 35242
E-mail: firstname.lastname@example.orgPhone: (205) 678-2818
Information on our New Utility Bill Payment System, please click here.
For water services at an existing meter, the owner or owner’s executor must sign a water user agreement and provide the following:
Contact the Customer Service Office to schedule an appointment or for more information.
Pay Bill by Phone:866-419-2896(Have Customer and Pin Number Ready)